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Return Policy

Thank you for shopping with Gift Pandaa. We strive to ensure you have a satisfactory experience. If you are not completely satisfied with your purchase, we are here to help.

Returns

You can request a return within 7 days of receiving the product, provided it meets the following conditions:

• The product must be unused and in the same condition as received.
• The product must be in its original packaging, with all tags and accessories intact.
• You must provide a valid proof of purchase, such as an order confirmation or receipt.

Non-Returnable Items

The following items are not eligible for return:

• Perishable goods (e.g., food, flowers).
• Personalized or customized products.
• Gift cards and vouchers.
• Opened or used items.

Return Process

To initiate a return, please contact us via email or phone:

• Email: returns@giftpandaa.com
• Phone: +91-98765-43210

Once your return request is approved, we will provide instructions on how to ship the item back to us. Please ensure the product is securely packaged to prevent damage during transit.

Refunds

Once we receive the returned product and inspect its condition, we will process your refund. Refunds will be issued in the original payment method within 7-10 business days.

Please note that the following may apply:

• Shipping charges are non-refundable.
• If the return is due to our error (e.g., wrong or defective item), we will bear the return shipping cost.

Exchange Policy

If you wish to exchange a product, please follow the return process and specify your exchange request. Exchanges are subject to stock availability.

Contact Us

If you have any questions about our return policy, please contact us:

• Email: returns@giftpandaa.com